FAQ - Jigsaw puzzle
1. What materials are used for the Jigsaw Puzzles?
Our custom Jigsaw Puzzles are made from high-quality cardboard with a sturdy backing, ensuring durability and a great fit for each piece. The surface features a glossy finish for vibrant colors and a smooth feel.
2. Can I customize the design of my Jigsaw Puzzle?
Yes, our Jigsaw Puzzles are fully customizable! You can upload your own images or designs, making them perfect for gifts, family photos, or special occasions.
3. What size options are available for the Jigsaw Puzzles?
We offer various size options for our Jigsaw Puzzles, including:
• Small: 10” x 14” (typically 252 pieces)
• Medium: 12” x 18” (typically 500 pieces)
• Large: 16” x 24” (typically 1000 pieces)
Please check our product page for specific sizes and piece counts.
4. How are the images printed on the Jigsaw Puzzles?
We use high-resolution printing techniques to ensure your design looks stunning and detailed on the puzzle. The colors are vibrant, and the print is durable, resisting fading over time.
5. Are the Jigsaw Puzzles suitable for children?
Yes! Our puzzles are suitable for children aged 3 and up. However, please check the piece count and size before purchasing, as some larger puzzles may pose a choking hazard for younger kids.
6. Can I return or exchange my custom Jigsaw Puzzle?
Since our Jigsaw Puzzles are custom-made, we only accept returns if they arrive damaged, torn, or with incorrect printing. If you have any issues, please contact us via email for assistance.
7. What should I do if my Jigsaw Puzzle is damaged or the print is incorrect?
If your Jigsaw Puzzle arrives damaged or has a printing error, please reach out to our support team via email. We’ll review your case and provide a resolution, which may include a return or replacement.
8. How should I care for my Jigsaw Puzzle?
To maintain your Jigsaw Puzzle, we recommend storing it in a cool, dry place and avoiding exposure to direct sunlight. If needed, clean the surface gently with a dry cloth to remove dust.